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Jump to: Delivery Report Status Codes, Valid Originator Addresses, Glossary, Valid Characters

 

Delivery Report Status Codes

The following rules apply to all outbound message Originator Addresses (the “number” from which your messages are sent). Originators are not validated when sending messages - an invalid originator may result in messages not being delivered to destination carriers.

Code	Description
0	The message has been successfully delivered to network and is pending delivery to the destination carrier and handset.
1	The message has been successfully delivered to the handset.
2	Delivery failed due to one of a number of reasons, including invalid number, customer account disabled, inbound SMS barring enabled on handset.
3	Delivery is delayed for a number of reasons, including the destination carrier being offline, the customer handset is turned off, or customer account suspended.

 

Valid Originator Addresses

The following rules apply to all outbound message Originator Addresses (the “number” from which your messages are sent).

Format	Description
Numeric originators	Numbers starting with 614xxxxxxxx
Short code originators	Numbers starting with 13, 18 or 19
Alpha numerical originators	Up to 11 characters, where at least one of the 11 must be a letter (Alpha)

Prohibited originator addresses
Sending messages with any other originator will result in message delivery failures to the Telstra network, and may result in inconsistent delivery rates for other destination networks.

Originator	Result
0398765432	Rejected
0298765432	Rejected
0898765432	Rejected
A0398765432	Accepted
00000000	Rejected
131234	Accepted
1800123456	Accepted
199123456	Accepted
MYBUSINESS	Accepted
MARKET123	Accepted
12345678	Rejected
12021234567	Rejected

Glossary

Below is a glossary of terms used throughout this web site and our associated API.

API – Application Program Interface
HTTP – Hyper Text Transport Protocol
HTTP POST – A method used to send data to a server via an HTTP request
IP Address – An identifier for a device on an IP network
MO – Mobile-Originated
MSISDN – Mobile Station Integrated Services Digital Network number (as defined in ITU-T E.164). Also known as “Mobile Number”, “Cellphone Number” or “SMS Recipient”
MT – Mobile-Terminated
PSMS – Premium Short Message Service
SMS – Short Message Service
SMSC – Short Message Service Center
SMTP – Simple Mail Transport Protocol
UDH – User Data Header
UNICODE – Unicode Messages - Not Supported
URL – Uniform Resource Locator
URL-encoding – An encoding method in which certain restricted characters are replaced by an escape sequences
XML – Extensible Mark-up Language

Valid Characters

We recommend using the following characters only, to ensure delivery of messages to destination networks:

0 to 9, A to Z, a to z, space = . / @ ? * + ! % & ( ) , - $ < >

 

Jump to: Delivery Report Status Codes, Valid Originator Addresses, Glossary, Valid Characters